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I didn't receive a confirmation e-mail

Your confirmation e-mail was sent from no-reply@celtx.com

  1. The email may be in your junk/spam folder.
  2. If you use webmail (eg. GMail or Hotmail), try logging in directly using your web browser (eg. Firefox, Chrome, Safari) and check your "All" folder.
  3. Add "no-reply@celtx.com" to your Contacts or Address Book and try creating the account again.

I can't login to my account from the desktop software

Ensure you are using the latest version of the desktop software. Login to your account at www.celtx.com. Select the Desktop tab at the top. You will find the latest version here.

If you have purchased Celtx Plus, you can generate a new download link on our Support for Purchases page.

My Celtx Legacy Studio ID doesn't work

Our new online studios use an e-mail address & password to access your account. If you previously used a username & password to access your Celtx Legacy Studio, click here to log in.

My Celtx Sync ID doesn't work

If you previously used a username & password to sync content between your desktop and your mobile device, you will need to upgrade your sync account to a new cloud account. Click here to create a new free account.

Our new cloud service replaces the old desktop sync add-on previously used to communicate with our mobile apps.

My Facebook & Google ID don't work

If you used your Facebook or Google ID to sync documents, we no longer support those procedures and we invite you to create a new account. Click here to create a new free account.

None of the above?

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