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Celtx FAQs


Support

Usage

About

Celtx Studios

Existing Celtx Account Holders


Support

Is Celtx supported?
Yes, Celtx is a fully supported client-server application. Users can have their questions answered by our support team in a number of ways:
- on our public forum - http://forums.celtx.com
- in the Celtx Wiki Manual



Where can I submit bugs and other program irregularities?
You can submit your bugs in the Bug Report section on our forum.
We currently have an active base of users providing feedback on all our releases. We listen to all feedback and incorporate suggestions as often as is feasible.

I am experiencing connection or network issues, help!?
If you are experiencing connection or network issues, ensure your network/firewall is not blocking the Celtx server which could be considered a 'non-approved host'. Access to the Celtx server is over a SSL connection, so access to an encrypted connection must also be allowed.

At a minumum, for TypeSet/PDF to work you need to allow HTTPS (port 443) access to render.celtx.com. For upload/download (etc.), the client needs HTTPS access to publish.celtx.com.

If you connect to the internet via proxy, ensure the proxy settings are correct in the client preferences/options.


Usage

How do I import scripts into Celtx?
Celtx can import plain text scripts generated by other script writing or word processing applications. It is important to ensure that scripts are properly formatted before importing into Celtx, otherwise some manual tweaking may be required. Follow the instructions in our Celtx Wiki manual and your import should go smoothly.

How do I upload to Project Central?
You publish to Project Central using the Upload feature on the Project Central homepage.

How do I save a project to my Celtx Studio?
1. In the Menu toolbar select File-->Save to Studio.
2. An Authentication dialog will open; enter your username and password. (Note: this dialog will not show if you are already logged in)
3. A Studio Projects dialog will open; title your project and select OK
4. A Save Comment dialog will open; enter any save commentary you wish to make. (Hint: save commentary is useful for tracking changes between versions)
5. Select 'OK'; a progress bar will appear showing the save activity of your project.
6. Once 'Saved' is displayed next to the progress bar your project is saved to your Celtx Studio.


About

Can I use Celtx for free?
Yes. Celtx is distributed under an open source license, so you can download it, use it, and distribute it for free.

An open source software company, Greyfirst uses open source-friendly business models, providing free, commercial-quality software products that include basic Web services offered at no charge, which at the option of users can be supplemented with subscription-based, advanced applications accessed through a server.

If you're giving Celtx away for free, how do you make money?
The free Celtx application (under an open source license) will be augmented by a variety of web services that we will sell.

What is open source?
Open source is a software licensing model where the developers of a given application release the source code (underlying code for an application) under a license that permits free distribution and modification. To find out more about open source, please see www.opensource.org.

What open source license does Celtx use?
Celtx uses the CePL, which is a derivative of Netscape's Mozilla Public License (MPL). To find out more about open source licenses, please see www.opensource.org.

How can I keep up to date on Celtx developments?
You have several options. Celtx provides automatic update notification. This feature notifies users whenever a new version of Celtx is released. You can also visit the Celtx Forum where we post all new content and news. Also be sure to check out the Celtx Blog where you can follow Celtx news and developments along with user stories and production news.

What Operating Systems does Celtx support?
Celtx 2.5 (based on Firefox 3.x)

Windows System Requirements
- 75 MB of free disk space
- Windows XP
- Windows Server 2003
- Windows Vista
- Windows 7

Mac System Requirements
- 75 MB of free disk space
- Mac OS X 10.4.x

Linux System Requirements
- 75 MB of free disk space
- Linux kernel 2.2.14 or higher
- Gnome (recommended)
- NOTE: an up to date Linux distribution is recommended

What languages are available?
Celtx is currently available in many languages with more in development on our wiki. If you would like to contribute to Celtx by translating the application into your language, please contact us at info@celtx.com or visit the wiki for more info.

What tools did you use to build Celtx?
We proudly use the Mozilla application framework and our own tool, Tadpole (developed using Javascript and XUL). For more information on Mozilla or Celtx project development, please see mozdev.org.


Celtx Studios

What are Celtx Studios?

Celtx Studios are low-cost, web-based workspaces used to improve how Celtx projects are stored and shared. Celtx Studios integrate with free Celtx software to give users a cost-saving, state-of-the-art media pre-production system.

How do Celtx Studios work?

Each Celtx Studio has an Administrator account and a specific number of sub-accounts. The Administrator assigns a username and password for each of the sub-accounts, and is able to reassign passwords at any time. Each sub-account has the same project storage and collaboration features as the Administrator.

Each time you open your Celtx Studio you'll see five primary organizational folders:

  1. Dashboard - Quick access to recent project activity.
  2. Projects - contains all the projects saved to your Studio. From the Projects folder you can:
    • Open an existing Studio project to your desktop.
    • Share a project with team members.
    • Access projects shared by a team member.
    • Permanently delete projects from your Celtx Studio.
  3. Archives - Manage and track each project by version number, date & time, editor and save commentary.
  4. Preview - create a username and password protected web view of your project which can be accessed by authorized team members.
  5. Help - Links to Celtx Studio how-to's, support and guidance.

The Celtx Studio Administrator will also see a sixth 'Accounts' folder which is used for managing sub-accounts and for personalizing your Studio with your own logo, background, and Project Preview banner.

How does a Celtx Studio help me save time and money in production?

1. Peace of mind project management & archiving:

  • Ability to store every version of every project.
  • Quick access to any project, version and file - no more time wasting searches.
  • No more manual back-ups.
  • No loss of work to hard drive crashes or theft.

2. A better way to collaborate.

  • Instantly update your team on revisions.
  • Manage contributions of each member.
  • Eliminate unintended overwrites and double effort.
  • Stay organized and reduce meeting costs.

Can I collaborate with different Celtx users on different projects?

Yes, you choose who to share projects with. You can choose a different team of collaborators for each project - so you don't have to worry about compromising the integrity of any of your productions.

How much can I store in my Studio?

Each account in a Celtx Studio has a 5GB storage limit. If you require more storage please contact the studio administrator at csinfo at celtx dot com..

Do I need Celtx on my desktop to use Celtx Studios?

In a Celtx Studio you can view scripts, breakdowns, schedules, storyboards, and webview previews that others have shared with you. To edit a project, save a project, or run production reports you'll also need to have Celtx software on your desktop. Download Celtx free.

What security protections does Celtx use?

All communications between the Celtx software and your Celtx Studio take place over an encrypted connection using industry standard SSL.

Where are my projects maintained?

The Celtx Studios run within Amazon's proven network infrastructure and datacenters. Backups are replicated to multiple geographic locations to prevent data loss.

Why are Celtx Studios web-based while Celtx is a desktop application?

Celtx and Celtx Studios use a unique integrated desktop-web architecture to give you the best possible pre-production system.

Celtx on the desktop delivers a more fluid writing and editing experience. You can always keep your fingers moving as fast as your thoughts and your creative flow is never interrupted. Plus Celtx on your desktop means you can work at any time off-line and privacy is never a concern.

Celtx Studios take advantage of a central server's superior strength for heavy-lifting tasks such as mass storage, collaboration and e-commerce.

No other film production software gives you the advantages of the Celtx-Celtx Studios hybrid desktop-web architecture.


Celtx 1.0 and earlier Account Holders


How have Celtx web services changed?

We've completely redesigned and recharged our web services. Celtx Studios are the new way to store, manage and collaborate on your projects. Celtx Studios are built on an entire new system, one that will let us greatly expand our product and service offering to improve your Celtx experience. You'll need to use the latest Celtx software (v2.5) to integrate with Celtx Studios.

How do I now access my Celtx web services projects?

Simply log into Celtx Studios with your existing username and password and all your projects will be displayed and available to you. You can sign-up for a low-cost Celtx Studio, or download all your projects to your desktop.

How do I now publish a project to Project Central?

We've improved how you publish to Project Central with direct upload from the Project Central homepage.

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